Automotive Repair

Do you need new brake pads? Most of the time, if you think you do, the answer is yes. While a lot of auto parts stores sell brake pads with lifetime warranties, don’t be misled...brake pads will still wear down.

A good technician will give your vehicle a quick inspection whenever you have maintenance performed. Fluid levels, tire condition, dashboard lights, and a variety of other items typically are briefly explored whenever you bring your vehicle in for maintenance. At Sterling Auto Service, LLC in Jackson, TN, we're good at noticing things that need repair, but the fact of the matter is that only you know your vehicle. You know when your vehicle feels off when its been serviced last (or that it hasn't been serviced at all,) and have at least some vague idea of what’s going on with your vehicle day to day. Here are some questions you can ask us next time you come by the shop:

At Sterling Auto Service, LLC in Jackson, we know that in order to keep your car in good shape, it helps to know how it works. Here’s a quick rundown of a system that’s very important, but you take for granted until there’s a problem; your brakes.

There may come a day when you go to shift your vehicle out of “Park”, and the shifter refuses to move. Perhaps you are already experiencing this issue intermittently, or currently have a vehicle stuck in park. While this is a serious inconvenience, it doesn’t necessarily indicate a serious problem; let Sterling Auto Service, LLC in Jackson, TN put your mind at ease.

At Sterling Auto Service, LLC in Jackson, we know how important climate control is to your driving experience. Not only does a fully functional heat and AC system keep you warm in the winter, and cool in the summer, it is vital to defrosting windows and keeping the air in your car circulating.

In the automotive business, the customer is just as important as the vehicle and the customer service is just as important as the auto repair. That is why at Sterling Auto Service, LLC, we strive to provide only the best customer service to our clients.

At Sterling Auto Service, LLC in Jackson, TN, we service all types of transmissions, on any car, truck, or SUV. This includes both All-Wheel Drive and Four-Wheel Drive vehicles, but you may be wondering...what’s the difference? Both types of vehicle supply power to all four wheels, so why use two different terms? Due to the increasing demand for AWD and 4WD vehicles over the last decade, equipped on everything from sports cars to pickup trucks, more and more people are asking these same questions.

When you get in your car, truck, SUV, or minivan to drive and the A/C does not work what could be wrong? Here at Sterling Auto Service, LLC, we have some simple answers to help you understand how your vehicle A/C system works. The first question we are asked is "Why isn't my air conditioner blowing cold air?" Let's talk about what could be happening. 

Your brakes have a lot to do with how your car drives. Brakes are a frequently neglected item on a lot of people’s checklist, and many drivers on the road have subpar brakes and don’t even know it. A car that brakes well and brakes correctly are just as important as acceleration, handling, or any other aspect of a vehicle’s drivability. A car with brake issues has the potential to be a far more enjoyable ride when fixed.

Obviously, your brakes are essential. However, it’s easy to neglect or ignore brake issues, and even miss them altogether; as long as the car, truck, or SUV still stops, many people don’t see the need to have their brakes serviced. From Sterling Auto Service, LLC in Jackson, here are some common brake issues, and why you should fix them.

At Sterling Auto Service, LLC in Jackson, TN, we enjoy providing you with useful knowledge that pertains to the ownership and maintenance of your car, truck, or SUV. You may have noticed more and more electric cars hitting our roadways over the past few years. With that in mind, here’s a brief, but interesting look at the history of electric cars.

There are many parts and systems outside of the car’s transmission that is equally as important as the parts and systems inside the transmission. Without them, the transmission won’t do much. There’s no way to transfer power from the engine to the shafts, disengage it to shift the gears, or power the differential without them. Just in case you need us, at Sterling Auto Service, LLC in Jackson, TN, we can help keep your transmission in top shape, but here’s what you need to know.

If your car, truck or SUV is experiencing engine issues and you are concerned about having to purchase a new vehicle, our technicians at Sterling Auto Service, LLC in Jackson have an answer that will save you money and help you maintain the value of your vehicle. Today's vehicles cost more than they ever did and you typically have a loan for a much longer time period - yet the warranty it seems stays relatively short!

Here, we believe in treating your vehicle as if it were ours and if your engine is not reliable we can replace it with a JASPER replacement engine with a nationwide parts and labor warranty! It is what we would do with our car, truck or SUV instead of trading it for a higher payment or a vehicle we didn't like as much as what we had!

Automotive windows are one of those things that you take for granted, until something goes wrong. One of the more irritating issues a window can develop, is dislocating from its track while attempting to roll it up or down. Why does this happen, and how do you fix it? At Sterling Auto Service, LLC in Jackson, TN, we’ve got answers to your questions and solutions to your problems.

Your drive belts are simple but integral components to the function of your car, truck, or SUV. At Sterling Auto Service, LLC in Jackson, belts are one of the first things we assess when looking over a vehicle, as they alone are in charge of operating your AC, water pump, alternator, and power steering.

Manual transmissions are generally more reliable than automatic transmissions. They don’t have as many parts, aren’t as complex, and can take a lot more abuse. However, if an issue is allowed to persist, more and more damage to surrounding components on your manual transmission will occur. Sterling Auto Service, LLC in Jackson, TN can help you take care of your car as soon as you notice a problem.

If your car, truck or SUV is experiencing major engine issues, the technicians at Sterling Auto Service, LLC in Jackson, TN have you covered. You hear the engine knocking when it decides to start? Is there smoke pouring from your truck’s exhaust pipe? Whether you’re burning oil, your engine is on it’s last leg or has simply given up altogether, we can help. And if you’re not sure what you need, we can help with that too.

The operation of your transmission depends on your hydraulics. Even if that sounds like a foreign language to you, at Sterling Auto Service, LLC in Jackson, TN, we speak the automotive language. We want you to understand what we're talking about, so here are the basics of the hydraulic functions behind your transmission.

If you drive a vehicle with more than a few miles on it, there’s a good chance you’ve noticed an occasional drip underneath it that leaves spots wherever you park. Identifying what is leaking from your car will help you determine whether or not it’s a cause for concern, and what to do about it.

There are seven liquids a car can possibly drip: oil, gas, brake fluid, transmission fluid, gear oil, water, and coolant. How do you tell the difference? This article aims to help your know-how.

The time to know if your brakes are going bad is NOT when you go to stop at that red light or on the parkway when someone suddenly swerves in front of you.  It's not always "just" brake pads either, your brake master cylinder could be an issue. How do you recognize the signs that you have a real problem with your brake master cylinder and just what is it?   Here atSterling Auto Service, LLC in Jackson, TN we not only have the answers, but we also put together a service schedule for you and keep an eye on issues based on your driving habits, vehicle type and your description of issues you are having.  We treat your car, truck or SUV as if it were ours keeping you informed of issues we find so you can get them fixed "before" there are larger repair bills so you can keep your vehicle Newer - Longer!   Below is everything you need to look for and tips on your brake master cylinder.